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Webmail Help

Checking Folders for New Messages

Note: Please configure folders to check for new messages only if you have a server-side filter that moves new messages into the folder, or if the folder is shared.

• In the icon menu atop the Webmail page, click on "Folders".
• Click on the check box beside each folder you want to check for new mail.
• Pull down the "Choose Action" menu and select "Check Folder(s) for New Mail".

Checking Quota

Quota info for mail account is shown on the INBOX window. You can also login to the Mathematical Sciences Mail Utilities and select "Check quota".

Webmail also allows you to sort any mail folder by message size. This can be very handy to help you find messages with large attachements and strip them using webmail or Thunderbird.

Configuration

Creating Filters

Any filters you create in Webmail will be server-side filters.

• After logging into Mathematical Sciences Webmail, click on "Filters" in the menu at the top of the page.
• To create a new rule, click on "New Rule"; to edit an existing rule, click on it.
• In the box next to "Rule Name:", enter the name for the rule.
• Under "For an incoming message that matches:", if you want the rule to apply to all of the conditions, click on the radio button for "All of the following"; if you want the rule to apply to any of the conditions, click on the radio button for "Any of the following". (If the rule will have just one condition, it doesn't matter which radio button is marked.)
• Pull down the header box (the "Select a field" box, if this is a new rule) and select the mail appropriate mail header.
• Pull down the next box and choose the appropriate condition.
• Enter the string to look for in the rightmost box.
• If you want the rule to apply no matter whether the letters are upper- or lowercase, check the box by "Case Sensitive".
• To delete the condition, click on the trash can icon to the right.
• To add another condition, pull down the "Select a field" box under the bold-faced and or or.
• Under "Do this:", select the appropriate action.
• If you want the rule to mark the message, check the appropriate box under "Mark message as:".
• If you want to stop filtering with other rules if this rule applies, then check the box by "Stop checking if this rule matches?"
• To save the rule, click on the "Save" button; to cancel, click on "Return to Filters List".

Notes

• Your Webmail filters will run even when you are logged out of Webmail.
• Your Webmail filters will work no matter what email client you use.
• The Whitelist, Vacation, Blacklist and Forward filters are built into Webmail.
• The Whitelist filter does not apply to spam scoring.
• You can enable a vacation autoresponder by editing the Vacation rule in Webmail, or by using the vacation feature in the Mathematical Sciences Mail Utilities.
• If you enable a vacation autoresponder both in the Mail Utilities and in Webmail, only the Mail Utilities autoresponder will work.
• You can enable forwarding by editing the Forward rule in Webmail, or by using the forwarding feature in the Mathematical Sciences Mail Utilities.
• If you enable forwarding both in the Mail Utilities and in Webmail, only the Mail Utilities forwarding will work.
• If you create server-side filters that move messages into IMAP folders, you may want to configure your IMAP email client to check those folders for new mail.

Frequently Asked Questions

Marking Messages as Read

• Select the messages you want to mark as read.
• Pull down the "Mark As:" menu at the bottom of the display.
• Select "Seen".

Online Help

IMP User FAQ

Reducing Disk Usage

In Webmail, you can reduce disk usage by removing deleted messages. The way to remove deleted messages depends on how Webmail is configured.

• If Webmail is configured to move deleted messages to Trash:
  • If you have the "Empty Trash" icon in your menu bar, click on "Empty Trash".
  • Otherwise, open the Trash folder and click on "Empty Trash folder" to the right, above the list of messages.
• If you are not moving deleted messages to Trash:
  • Click on "Purge Deleted at the right side of the screen, either above or below the list of messages.

Spam Filtering

Note that for your spam filter to work immediately upon logging in, you must change your Webmail options to run filters upon Login.

• After logging into Mathematical Sciences Webmail, click on "Options" in the menu at the top of the page.
• In the "User Options" page, in the "Mail Management" area, click on "Filters".
• Make sure that "Apply filter rules upon logging on?" and "Apply filter rules when mailbox is refreshed?" are checked.
• Click on "Edit your filter rules".
• In the "Rule Definition" section, in the row by "Field", check the box by "Subject:".
• In the space to the right of "Text", type [SPAM?]-.
• To the right of "Action", click on the button by "move message to".
• In the "select folder" box, choose the folder that you want to move spam into.
• Click on the button marked "Create".
• Click on "INBOX" in the menu at the top of the page, to return to your inbox.

Subscribing to Folders

Your Webmail environment may be configured so that you don't need to subscribe to folders. If that is the case, then all your folders should appear in Webmail, without your having to do anything.

To see whether Webmail is configured to use subscriptions, follow this procedure:

• In the menu across the top of the Webmail Inbox page, click on "Options".
• Select "Server and Folder Information".
• If the box by "Use IMAP folder subscriptions?" is not checked, then Webmail is configured so that you don't need to subscribe to folders. All your folders should appear automatically.
• If the box is checked, then you have two options.
  • You can configure Webmail to not use subscriptions.
    • Uncheck the box by "Use IMAP folder subscriptions".
    • Click on the "Save" button.
  • You can use folder subscription and subscribe to folders.
    • In the menu across the top of the page, click on "Folders".
    • Check-mark each folder you want to be subscribe to.
    • Select "Subscribe to Folder(s)" from the pull-down menu.

Subscribing to Shared Folders

• If your Webmail environment is configured so that you need to subscribe to folders, then follow the instructions in Subscribing to Folders to subscribe to your shared folders.
  • The shared folders will appear under the "Other Folders" folder in the folder list.
  • Click on the small "+" box to the left of "Other Folders" to see allw shared folders that you have access to.
• If you don't need to subscribe to folders, or, if you have subscribed to your shared folders, then your shared folders should be accessible like all your other folders:
  • Click on the "Folders" icon in the menu across the top of the Webmail page.
  • Scroll down the list of folders to "Other Folders".
  • Click on the small "+" box to the left of "Other Folders".
  • Shared folders that you have access to should now appear.